Privacy Policy
Last updated: 2024-12-19
1. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email, password)
- Profile information (photo, phone number)
- Organization information (name, type, members)
- Player and team data
- Game statistics and records
- Communications with our support team
2. Automatically Collected Information
When you use our Service, we automatically collect:
- Device information (type, operating system, browser)
- IP address and approximate location
- Usage information (pages visited, session duration)
- Cookies and similar technologies
3. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve the Service
- Process transactions and send related notifications
- Respond to your comments and questions
- Send technical information, updates, and security alerts
- Communicate promotional offers (with your consent)
- Monitor and analyze trends and usage
- Detect, investigate, and prevent fraudulent activities
4. Information Sharing
We do not sell your personal information. We may share information with:
- Service providers who help us operate the Service
- Business partners with your consent
- Legal authorities when required by law
- In case of merger, sale, or asset transfer
5. Data Security
We implement technical and organizational security measures to protect your information, including:
- Encryption of data in transit and at rest
- Strict access controls
- Continuous security monitoring
- Regular security audits
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw your consent at any time
7. Children's Privacy
If our platform is used by minors under 18 in the context of sports organizations, we require parental or guardian consent. We do not knowingly collect information from children under 13 without verifiable parental consent.
8. Data Retention
We retain your information while your account is active or as needed to provide the Service. After account cancellation, we may retain certain information as necessary to comply with legal obligations.
9. International Transfers
Your information may be transferred and stored on servers located outside your country of residence. We take steps to ensure such transfers comply with applicable data protection laws.
10. Contact
To exercise your rights or if you have questions about this policy, contact us at: privacy@touchbase.app